Organizational Consulting

Stanford Model for Professional Fulfillment and Worksite Wellness

Imagine a workforce where every employee, regardless of rank or pay, is a professionally fulfilled contributor to the vision of your organization.

It is always important that leaders set the direction and align resources towards a state of professional fulfillment for all employees—but this is especially true given current political, racial, gender and socio-economic divisions.

Professional fulfillment for every individual is a way to value each employee’s work and acknowledge their contributions, without regard to rank.  Imagine every employee knows how their role supports the long-term success of your organization and is proud of their contribution.

In 2016, The Stanford Medicine WellMD Center developed a robust, conceptual framework to guide its strategic planning, wellness interventions, measurement tools and scholarship for 3,000 physicians.

The wellness model identifies three domains, based on 2013 and 2016 survey data, that are essential to achieve Professional Fulfillment: Culture of Wellness, Efficiency of Practice and Personal Resilience.

The Stanford Model is resonating with leadership who sees it as an innovative way to guide their wellness efforts.  Executives are sponsoring a bonus-based initiative in their workplace to make an improvement in these three domains. Front-line employees are embracing the Stanford Model as they seek to discover joy in their work; make a difference with their talents; and escape the demands of inefficiency and negativity in the workforce.

Dr. Mickey Trockel and the Stanford Medicine WellMD team have defined professional fulfillment asHappiness or meaningfulness, self-worth, self-efficacy and satisfaction at work.”  The Stanford Model, although originally designed for our physician wellness efforts, applies to everyone who strives to balance meaning and purpose with their own well-being and sometimes mundane work experiences.   

Definitions:

Culture of Wellness

Organizational work environment, values and behaviors that promote self-care, personal and professional growth and compassion for ourselves, our colleagues and those we serve.   

Efficiency of Practice

Workplace systems, processes, and practices that promote safety, quality, effectiveness, positive interactions and work-life integration.

Personal Resilience

Individual skills, behaviors and attitudes that contribute to physical, emotional and professional well-being.

The two areas in red signify the importance of institutional responsibility to provide resources and leadership.  The area in blue, personal resilience, has been the focus of traditional wellness programs since the 1980’s. Although the elements of traditional wellness programs are still important, we are now learning more than ever how important workplace systems are to our individual health and well-being.   

Note: This model is featured in Physician Well-Being: The Reciprocity of Practice Efficiency, Culture of Wellness, and Personal Resilience (2017): http://catalyst.nejm.org/physician-well-being-efficiency-wellness-resilience in the New England Journal of Medicine (Catalyst).  The Model is also serving as the organizing framework for the American Conference on Physician Health occurring in October 2017 in San Francisco.