Printers that are network-capable need to be registered for network access just like computers. To do this, you will need to follow these steps. If you have any trouble with these steps, please call IRT at 725-8000 or file a HelpSU ticket.
- Obtain the printer’s physical address (also called MAC, hardware, or ethernet address). This can be done by printing a configuration page on most network-capable printers. Many printers have an LCD screen and buttons to navigate menu options. Printing a configuration page is usually in the “Information” menu under “Print Configuration”.
- Set the printer for DHCP. Most network-capable printers ship with a default setting of obtaining an IP address via DHCP (BootP can also be used if DHCP is not available). This can be verified through the configuration page printed in step 1. The manner in which the printer obtains its IP address can be changed through the LCD menu by navigating to the configuration section for the network and setting the configuration method to DHCP.
- Call 725-8000 and provide the following information:
- Building and room number of the printer
- Physical/hardware address of the printer (from step 1)
- Make and model of printer
- SUNetID of the printer’s administrator
- Department to whom the printer belongs
The technician you speak with should give you the IP address after the computer is registered.
The printer should then be registered within 15-20 minutes. After this, you may need to reboot the printer for it to obtain its IP address. We recommend that you tape a piece of paper with the printer’s IP address on the printer for easy reference.