SoM SUMCnet computers are supported by SoM Department desktop support staff. IRT provides training, coordination, and telephone triaging. Support for SUMCnet network infrastructure is provided by LPCH, SHC, and SoM as appropriate.
The Service level is determined by each department through staffing of local desktop support staff.
SoM SUMCnet computers are not intended to replace general-purpose clinical access computers, such as general-use computers in clinic spaces.
SoM SUMCnet computers should not be relied on for the sole delivery of patient care.